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o. Name: Fuertelife,S.L.
o. NIF: B76256742
o. Address: Avenida Grandes Playas 83, Corralejo 35660, Las Palmas
o. Email: reservas@www.fuerteventurahomecollection.com
By accepting this Privacy Policy, the user is informed and gives their free, informed, specific and unequivocal consent for the personal data that they provide through the web page located at the URL www.fuerteventurahomecollection.com (from now on, the “Web Site”) to be processed by Fuertelife,S.L., as well as the data derived from their navigation and any other data that they may provide to Fuertelife,S.L. in the future. The user should read this Privacy Policy carefully, as it has been written in a clear and simple way, to make it easier to understand, determining freely and voluntarily if they wish to provide their personal data to Fuertelife,S.L..
The data requested in the forms on the Web Site are in general mandatory (unless otherwise specified in the required field) in order to comply with the established purposes.
Therefore, if they are not provided or are not provided correctly, they cannot be attended to, without prejudice to the fact that you may freely view the content of the Web Site.
This section provides information on the processing of your data in connection with pre-bookings and online reservations.
WHO IS RESPONSIBLE FOR PROCESSING THE DATA OF THE HOLDERS?
o. NIF: B76256742
o. Address: Avenida Grandes Playas 83, Corralejo 35660, Las Palmas
o. Email: reservas@fuerteventurahomecollection (Indicate in the reference “Data Protection”).
FOR WHAT PURPOSE WILL FUERTELIFE TREAT THE PERSONAL DATA OF THE HOLDER AND FOR HOW LONG?
We inform you that the data provided by the Account Holder are treated by Fuertelife,S.L. with the following purposes:
o. To manage the making of reservations and/or pre-reservations requested by the user.
o. Sending confirmation or documentation of the reservation made.
o. In the event of giving consent to do so, the sending of commercial communications by FUERTEVENTURA HOME COLLECTION.
WHAT DATA OF THE USER WILL Fuertelife,S.L. TREAT?
For the correct provision of services Fuertelife,S.L. will treat the following categories of data:
o. Identification data: name, surname, nationality.
o. Contact details: e-mail address, telephone number.
o. Data on the transaction of goods and services in FUERTEVENTURA HOME COLLECTION: Products and services acquired or in which you are interested.
o. Stay preferences.
o. Economic, financial and insurance data.
o. Other data: data provided by the interested parties themselves in the open fields.
The data requested from the Holder are mandatory for the correct provision of services and, therefore, the refusal to provide them will mean the impossibility of providing them. In those cases where data that are not compulsory are requested, they will be indicated on the form itself.
In the case that the user provides data from third parties, he or she declares that he or she has the consent of the latter and agrees to pass on the information contained in the Privacy Policy, exempting FUERTEVENTURA HOME COLLECTION from any responsibility in this regard. However, FUERTELIFE may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations. Translated with www.DeepL.com/Translator (free version)
WHAT IS THE LEGITIMACY OF THE PROCESSING OF THE USER’S DATA?
The legitimacy for the processing of your personal data will be the execution of the contract between the parties. In the case of the sending of commercial communications, it will be the consent of the owner.
The consents obtained for the above-mentioned purposes are independent and the user may revoke only one of them, without affecting the others.
To revoke said consent, the User may contact Fuertelife,S.L. through the following channels: RESERVAS@FUERTEVENTURAHOMECOLLECTION.COM
WITH WHICH RECIPIENTS WILL THE USER’S DATA BE SHARED?
User data may be communicated to
o. Companies that are part of or affiliated to Fuertelife,S.L., all of which are dedicated to the hotel sector, will need to have access to your data for the correct provision of the selected services. Similarly, your data will be communicated to those entities that own the hotels, so that they are aware of the conditions of your stay (price, dates, services included, …). Some of these may be located outside the European Economic Area, even in countries that do not offer a level of protection comparable to Spain, with the sole purpose of being able to provide you with the services correctly.
o. Guardia Civil, Local Police and/or other Public Bodies that require it.
CONSERVATION OF DATA
The personal data provided will be kept for the duration of the contractual relationship and, once it has ended, for the period of limitation of any legal actions that may arise from it.
In relation to the data for sending commercial communications, the data will be kept as long as the user does not revoke the consent given; however, in the event of withdrawing consent, this will not affect the lawfulness of the processing carried out previously.
PROCESSING OF THIRD PARTY DATA
In the event that the Holder provides, at any time, data from third parties, he/she declares to have the consent of the same and undertakes to transfer the information contained in this clause, as well as to inform Fuertelife,S.L. of any change or update regarding the same
RIGHTS OF THE HOLDERS IN RELATION TO THEIR DATA.
You may exercise the following rights by writing to the e-mail address INFO@FUERTEVENTURAHOMECOLLECTION.COM with the reference “Data Protection”, enclosing a photocopy of your identity card, at any time and free of charge:
o. To revoke the consent granted for the processing and communication of your personal data.
o. Obtain information about the existence or otherwise of the processing of your personal data.
o. Access your personal data.
o. Rectify inaccurate or incomplete data.
o. Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected
o. Limit the processing of the data when any of the conditions provided in the data protection regulations are met.
o. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.
o. Request the portability of their data.
o. File a complaint with the Spanish Data Protection Agency, at the following address: Calle de Jorge Juan, 6, 28001 Madrid, when they consider that the data controller has infringed their rights under the data protection regulations.
This section provides information on the processing of your data in connection with pre-bookings and online reservations.
5.1 Fuertelife,S.L. declares that the industrial property rights (brands, commercial names, etc.) that appear on this Web Site are its property and/or are legitimately exploited by virtue of agreements or licences of use, being duly protected by the existing regulations on Industrial Property. The User undertakes to use the Web Site in a diligent, correct and lawful manner and, in particular, undertakes to refrain from
a. Suppressing, eluding or manipulating the copyright, brands and other data identifying the rights of Fuertelife, S.L. or its owners incorporated into the contents and/or products marketed from the Fuertelife, S.L. Web Site, as well as the technical protection devices, digital fingerprints or any other information mechanisms that may be contained in them.
b. Use the contents and, in particular, the information of Fuertelife,S.L. obtained through its Web Site to send advertising, communications with the aim of direct sale or with any other kind of commercial purpose, unsolicited messages addressed to a number of people.
c. Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorisation of the owner of the corresponding rights or it is legally permitted.
d. In general, to use the contents in a manner or for purposes contrary to the law, morality and generally accepted good customs or public order. Fuertelife,S.L. does not grant any licence or authorisation of use of any kind over its industrial and intellectual property rights or over any other property or right related to its Web Site.
5.2 Procedure in case of violation of intellectual property rights. In the event that any User or third party considers that any of the content has been introduced into their Web Site in violation of their intellectual property rights, they must send a notification to Fuertelife,S.L.with complete and precise details of their data and the intellectual property rights supposedly infringed, as well as the Website.
Fuertelife,S.L. reserves the right to modify the present Terms and/or General Conditions of contracting, informing the users of the modifications made through WWW.FUERTEVENTURAHOMECOLLECTION.COM
7.1 Fuertelife,S.L. does not guarantee the reliability, availability or continuity of the services made available to the user, and therefore excludes any responsibility for damages and/or losses that may be due to the lack of availability, reliability or continuity of its website or services, although it will try to provide, to the extent of its possibilities, technical help to the person affected, as well as trying to immediately re-establish the interruption, making available, to the extent of its possibilities, alternative means.
7.2 Fuertelife,S.L.is not obliged to control, and does not control in advance, the absence of viruses or elements in the content, which could produce alterations in the software or hardware of the users or people who visit the pages, so it will not be responsible for damages of any kind that could be derived from them.
7.3 If Fuertelife,S.L., despite acting with due foresight and diligence, cannot provide the rooms contracted for reasons that are not attributable to them and if it is impossible to provide the services in the agreed conditions, Fuertelife, S.L. will offer the user the possibility of opting for a total refund of the amount paid or for its replacement by another of similar characteristics in terms of category or quality. If the replacement results in a lower category or quality, nh will refund the difference. Translated with www.DeepL.com/Translator (free version)
If one of the provisions of these General Terms and/or Conditions of Business is declared null and void or inoperative, the rest of the General Terms or Conditions shall remain in the agreed Terms. Fuertelife,S.L. are committed to replacing the stipulation affected by the nullity, coming as close as possible to the intention initially pursued by the parties.
NO STIPULATION IN THIS CONTRACT WILL IN ANY WAY AFFECT THE IMPERATIVE PROVISIONS REGARDING CONSUMERS. IF YOU ARE NOT A CONSUMER, YOU EXPRESSLY WAIVE YOUR RIGHT OF WITHDRAWAL.
The user is aware that the use of the Pre-Reservation and Online Reservation services, implies full and unreserved acceptance of each of the clauses that make up the Rules of Use of www.fuerteventurahomecollection.com, in the version published by Fuertelife, S.l. at the time the user contracts the service. These rules of use complete the present General Terms and Conditions in everything that is not opposed to them. Therefore, the user should be aware of the importance of consulting the rules on this page, prior to accessing and/or using these services.
These General Terms and/or Conditions are governed by Spanish Law. Fuertelife,S.L. and the users, for the resolution of any controversy that may arise, with respect to its validity, execution, compliance or resolution, in whole or in part, are subject, with express waiver of their own jurisdiction or any other that, where appropriate, may correspond to them, to the jurisdiction of the Courts of Puerto del Rosario, Fuerteventura. This contract constitutes the complete and integral expression of the agreement between Fuertelife,S.L. and the user, and substitutes all previous pacts, commitments, statements or agreements, both written and oral, that have previously existed between both.
In all cases, any dispute that arises from the provision of services in the hotel where the client is staying will be submitted to the consumer’s courts.
Fuerteventura Home Collection
Avenida Corralejo Grandes Playas, 83. Corralejo
Las Palmas
Tel.: +34 639 88 21 42
reservas@puntaelena.com
